Tinks - you are doing a great job hun. I know exactly what your going through, I was a tax officer for years until I recently got another job & having to deal with income tax, tax credits ect you are people's worst enemy & also their best friend, I never told people in real life where I worked. Only fam & friends.
Working for the govt means you just need to get on with it, do the best you can even when you have people screaming shouting & personally insulting you because they think you have some sort of control over it, even though its strictly regulated. You kinda learn to let it pass over your head.
BabysMomma - my OH is a computer engineer, he is self employed & he is getting hardly anything, no jobs at all. People are putting off pc repairs until absolutely necessary & people aren't upgrading.
xxxxxxx