Chrissy1 said:here here!!
I work in customer service and some people think the more they shout at you and the more they give you abuse the moreyou'll help them...... WRONG!!! The polite and kind people usually get more help any sympathy from me!!
Oh my god..... I hated working as a Customer Relations Manager!!! I used to work for a local paper in the accounts dept but that got centralised so I was moved into Customer Relations for the Circulation Dept
Some of the complaints I had were soooo stupid and petty... my fav's being
* Morning paper went up from 36p to 42p - someone called and complained that it was an 8.2155784(or other)% increase and the national average is only 2%
* people complaining that we had moved the crossword from the back page to the second last page
How much did I want to shout "GET OVER IT!!!"
I also used to have this old man, Mr Kelman, who must have been at least 160yrs old call me EVERY morning to complain that the paper was delivered at 8.30am and he had his breakfast at 8.15am and he wanted his paper to read with his breakfast.... but for an old man he couldnt half swear like a trooper!!
I used to sit and say "Mr Kelman, I can't help you if you use language like that"
Bless the old sod!
I also hate celophane wrappers like the ones on food or DVD's etc that you can't get into easily!! Grrrrrrrr