Lander
Well-Known Member
- Joined
- Jan 23, 2008
- Messages
- 6,187
- Reaction score
- 2
Day two of helpdesking with no supervisor in either ended badly. Had a nasty woman repeatedly calling about same issue which was in the middle of being dealt with. I had to hang up on her in tears in the end. She was also rude to my manager when he called her back once the problem was resolved. They let me leave a bit early. Our GM has been emailing me requests non stop the whole two days as well and I had to make it plain to my manager that whilst my colleague is off, that work load is just not achievable.