Emmylou said:I just had a letter back in the week, saying that Lloyds TSB expect to get back to me within 4 weeks
Was quite a stupid letter, said sorry to hear you are unhappy......if we have misunderstood your complaint please contact us.......
......but they didn't anywhere in the letter state what they understood my complaint to be idiots! Just a bog standard letter that they must send out whenever they get a letter
x-kirsty-x said:Got a letter off the bank this morning saying something like this...
As you are aware we refunded all charges back to you....however it is clear you do not accept certain aspects of the terms and conditions of your account so we can no longer offer you banking services...
Basically they're shutting my account down in 3 weeks
I wouldnt be bothered but I've gotta find £250 now to pay back my overdraft
And I thought it was me who had the last laugh
x-kirsty-x said:Got a letter off the bank this morning saying something like this...
As you are aware we refunded all charges back to you....however it is clear you do not accept certain aspects of the terms and conditions of your account so we can no longer offer you banking services...
Basically they're shutting my account down in 3 weeks
I wouldnt be bothered but I've gotta find £250 now to pay back my overdraft
And I thought it was me who had the last laugh
davina said:can you tell me do you write to your branch, as i have now moved so would it be to my old branch or my local one, or do you write to head office.