x-kirsty-x said:Obviously they said in the letter that it isnt their fault
But who cares, I got my money back!
I dunno whether to pay off my overdraft with it and close the account or keep the account but stay well out of my overdraft, that way they cant charge me
They also refunded £75 worth of charges directly into my bank account today so I think they messed up somewhere, altogether they've given me £280 back
im really pleased for you i hope the info i gave you helped