They sent me a letter last week increasing my DD from £79 a month to £119 a month. I rang and was offered £82 a month but then received a letter quoting me £148 a month only to ring back and be offered £103 a month only to then ring back again and be offered £76 a month. Seriously they don't know their arse from their elbow.
I've switched to EDF for gas and electric and have now got decent customer service and an annual duel fuel discount
I suggest everyone check their bills because I've had to log a complaint about British gas and their pricing sytem and lack of customer service
EDF have offered me a realistic monthly DD of £85 based on my annual usage and a meter reading which amazingly British gas refused to take from me!!!!
I've switched to EDF for gas and electric and have now got decent customer service and an annual duel fuel discount
I suggest everyone check their bills because I've had to log a complaint about British gas and their pricing sytem and lack of customer service
EDF have offered me a realistic monthly DD of £85 based on my annual usage and a meter reading which amazingly British gas refused to take from me!!!!