clairescunny55
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- Jan 25, 2007
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well we ordered a 3 piece suite on 15th decmeber. we were told 9-10 weeks. We paid in full on the day we ordered £823. After 9 weeks we rang up to find out what was happening. they said we'd have it by 29th feb. Guess what? it didnt come. They then promised it by 7th march. Guess what again! it didnt come. So then they rang syaing that it would be in their warehouse on the 20th (today) and that we'd get it within a few days. NOT.
they rang me today saying that its not in the warehouse yet and wont be for a while. They have even offered us a suite on loan because it might be a while yet. I dont wanna take the loan incase millie ruins it and have to pay for that as well. I just want my new sofa! its a month late now, what would you do? would you try get your money back or wait god knows how long?
its just annoying me because, not only is it late, but they've lied to us as well
*****UPDATE 26/03******
STILL no sofa. It shouldve been delivered to their warehouse yesterday but they have just rung me and said it didnt turn up. So now they're telling me next week at the earliest They said they will sort out a good will gesture/compensation, anyone know what this could be?
DONT ORDER FROM HARVEYS!!
they rang me today saying that its not in the warehouse yet and wont be for a while. They have even offered us a suite on loan because it might be a while yet. I dont wanna take the loan incase millie ruins it and have to pay for that as well. I just want my new sofa! its a month late now, what would you do? would you try get your money back or wait god knows how long?
its just annoying me because, not only is it late, but they've lied to us as well
*****UPDATE 26/03******
STILL no sofa. It shouldve been delivered to their warehouse yesterday but they have just rung me and said it didnt turn up. So now they're telling me next week at the earliest They said they will sort out a good will gesture/compensation, anyone know what this could be?
DONT ORDER FROM HARVEYS!!