im a support worker for 2 disabled ppl, i do sleep ins and shift work, one is prone to hugging ppl and can occasionally be a little aggressive with this, the other is fine tho he has tantrums where he kicks and hits out. my manager says she has assessed and nothing changed, i pointed out that surely i shouldnt have to be doing 3 sleep ins in a row (68 hrs in 3 shifts over 6 days) and they stopped that. also ive been told there has been an ra for me taking the guy swimming but i think he could kick me in the stomach as he sometimes panics while in the water and always has his knees pulled up near you. more often than not i work alone with one of the guys, ive had to do large food shopping trips and i had to go and ask one of the other workers on at the time if they would help me bring the shopping in as they were just going to sit there and chat while i did it alone. i was repetedly told not to get pregnant in the first place over the winter as a few ppl had already done so and are off on mat leave.
if there is a hr dept i have no idea, i only ever have a small amount of contact with anyone other than my manager by phone and the head office is a 6 hr drive(one way) away from me.