ahhhhhhhhhhhhhhhhh RANT

[Squeakz]

so, called the tax credit helpline and after having them put the bloody phone down on me a million times finally get throuhh to the most unhelpful woman in the world. All i wanted was a bloody form! So she tried to prove my identitty over the phone whch she couldn't do, then decided that she would actually ask what i wanted and so i told her i wanted an application form sent to my home, she said she couldnt do it as she couldn't prove my identitity over the phone and so i now have to go to an INTERVIEW to prove my identity whilst im about to pop before they'll let me have a friggin FORM! grrrrrr.........so frustrated!!!! all i wanted was to get as many forms as possible fillled in before little man arrives!!!

GRRRRRRRRRRRRRRRRRRRRR! rANT OVER!! why are the people and systems in place that are meant to HELP people only actually a HINDRANCE! bloody system!!!

 

[Lacey's Mummy]

Why are they doing that now? How was you meant to prove your identity?? I just had to phone up and got the form sent straight away! Saying that ive never had probs with tax credits except this year. Now their saying i owe them money! grrrr

 

[bobkat]

Can't agree with you more. How unhelpful. As if sending a blank application form, on which you'll probably have to prove your id anyway, to an address is going to end up in a fraudulent action.

Have you thought about going to Citizens Advice Bureau?? Would they be able to get you a form? I know they were great with my sister when she was pregnant.

 

[Yodabo]

Omg, you have to prove your identity to get forms off them???????!!!! That sounds flipping rediculous!!!! Seriously I cannot believe how they're being..can't understand them!

Really hope your future experience with them is a little better than this time! Xx

 

[K&A]

so, called the tax credit helpline and after having them put the bloody phone down on me a million times finally get throuhh to the most unhelpful woman in the world. All i wanted was a bloody form! So she tried to prove my identitty over the phone whch she couldn't do, then decided that she would actually ask what i wanted and so i told her i wanted an application form sent to my home, she said she couldnt do it as she couldn't prove my identitity over the phone and so i now have to go to an INTERVIEW to prove my identity whilst im about to pop before they'll let me have a friggin FORM! grrrrrr.........so frustrated!!!! all i wanted was to get as many forms as possible fillled in before little man arrives!!!

GRRRRRRRRRRRRRRRRRRRRR! rANT OVER!! why are the people and systems in place that are meant to HELP people only actually a HINDRANCE! bloody system!!!

My OH has been trying to call for a week now to get me a form and a working tax credit form for himself.. and they just hang up all the time..

How are you supposed to prove your ID over phone, only thing i think they can ask for is national insurance number but thats it x

 

[Squeakz]

so, called the tax credit helpline and after having them put the bloody phone down on me a million times finally get throuhh to the most unhelpful woman in the world. All i wanted was a bloody form! So she tried to prove my identitty over the phone whch she couldn't do, then decided that she would actually ask what i wanted and so i told her i wanted an application form sent to my home, she said she couldnt do it as she couldn't prove my identitity over the phone and so i now have to go to an INTERVIEW to prove my identity whilst im about to pop before they'll let me have a friggin FORM! grrrrrr.........so frustrated!!!! all i wanted was to get as many forms as possible fillled in before little man arrives!!!

GRRRRRRRRRRRRRRRRRRRRR! rANT OVER!! why are the people and systems in place that are meant to HELP people only actually a HINDRANCE! bloody system!!!

My OH has been trying to call for a week now to get me a form and a working tax credit form for himself.. and they just hang up all the time..

How are you supposed to prove your ID over phone, only thing i think they can ask for is national insurance number but thats it x

Its just ridiculous! you're all right, ill have to prove who i am to get a BLANK application form!! how bloody stupiD!! And i called them all yesterday and you have to go through all the automated services for the 'woman' to say:- im sorry no-one is available rght now. Try calling later -phone dead!! swines!! And we have been 'lucky' this summer that we have been able to get housing benfit help and don't get me started on them!! Bloody useless!! i've been gagging for more work all over summer and i tell you what i oculd do that job better than they can! all it takes is simple reading skills and they apparently dont have that!! Sorry, im sure they aren't all bad but this is my first time trying to get welfare help and its been soooooooo bloody stressful!!


May well get on to CAB thanks for that!!!
xxxx

 

[Squeakz]

they ask you loads of random qns like, whats your address, whats your previous employer etc etc etc......

 

[BabyGagasMum]

I had the same issue, ended up having to go to the local HMRC office to be check my ID (i have no frikken idea there!)
turned out one of the documents i brought wasnt enough for them, so I kinda went my head and told her my LO had just got out out of neonatal and this was the last bloody thing i needed she gave in and said "i shouldnt be doing this but here" and gave me the form

ITS A FRIKKEN FORM WOMAN!! oohhh lordy what are they all about i swear!

 

[Squeakz]

yarg.....going to hmrc tomorrow. i am not impressed.
Why can't people just help???? its what they are here for?!

 

[Esoames]

When I rang about sendin the tax credit forms I got asked

Who my mortgage is with and how much
Who I pay for my mobile phone.
Address, DOB, NI etc

It's quite scary what they do have available on their screens

Emma x

 

[Squeakz]

When I rang about sendin the tax credit forms I got asked

Who my mortgage is with and how much
Who I pay for my mobile phone.
Address, DOB, NI etc

It's quite scary what they do have available on their screens

Emma x

I know part waythrough i started to wonder if this was some sort of a scam and that the line had been hacked!! specially as it was the first time i had managed to get through to someone
x

 

[Esoames]

When I rang about sendin the tax credit forms I got asked

Who my mortgage is with and how much
Who I pay for my mobile phone.
Address, DOB, NI etc

It's quite scary what they do have available on their screens

Emma x

I know part waythrough i started to wonder if this was some sort of a scam and that the line had been hacked!! specially as it was the first time i had managed to get through to someone
x

Agreed very dodgy looking!!

 

[Squeakz]

so went to a shady building to prove my identity and turns out i cant. Apparently i need forms of id that dont have a driving license with my current name on and neither does my p.port and so i took my wedding certificate toprove my name change. and she still couldnt confirm i freaking identity. Apparently i have to change my drivers license, from my mums address to my adress, however cos im a student i have moved house 4 times in 3 years and so haven't bothered, and then its the same with my p.port and especially now that baby s coming why would i change my passport now when im gonig to put baby on in a little while!! grrrrrrrrrrrrrrrr!! stupid stupid system. so she then decided to tell me phl could have done it anyway! raaaaaaaaaaaa

Jesus Christ, i left the stupid building and cried.....cba with the bloody system anymore....

 

[MrsR]

That's a real pain!!! Hope you get it sorted!

Btw-you can no longer put baby on your passport as far as I'm aware, they have to have their own passport now!

 

[Squeakz]

oh really?? well ths heplful! thanks for letting me know!! i had NO idea!!

 

[MrsR]

Yeah I was really shocked when had DD and wanted to take her on holiday and found out she had to have her own passport that lasts 5 YEARS!!!! She looked nothing like her picture 6 months after having it taken let alone 5 years later! I was on my mums passport until I was 10!

 

[Squeakz]

yeah me too! agreed- whats the point of having a babys p.port wen they do change so blooming much? ridonculous! x

 

[MrsR]

Omg! My sister says ridonculous all the time!!!!

 

[rakrak]

so, called the tax credit helpline and after having them put the bloody phone down on me a million times finally get throuhh to the most unhelpful woman in the world. All i wanted was a bloody form! So she tried to prove my identitty over the phone whch she couldn't do, then decided that she would actually ask what i wanted and so i told her i wanted an application form sent to my home, she said she couldnt do it as she couldn't prove my identitity over the phone and so i now have to go to an INTERVIEW to prove my identity whilst im about to pop before they'll let me have a friggin FORM! grrrrrr.........so frustrated!!!! all i wanted was to get as many forms as possible fillled in before little man arrives!!!

GRRRRRRRRRRRRRRRRRRRRR! rANT OVER!! why are the people and systems in place that are meant to HELP people only actually a HINDRANCE! bloody system!!!

I know it's a pain but thank god someone else is going through this. I thought I was the only one and I was getting really worried. They said they couldn't confirm my identity either so I've got to go in next week to 'prove' who I am. I haven't got any photo ID though! She said I could take some utility bills in but I'm going to need three different thing with my full name and address on!

What the hell can I take? I live with my OH but EVERYTHING is in his name...all the bills, the car, everything. I've got a bank statement and a visa statement but nothing else. I don't have a phone contract and I don't pay for anything else...how the hell am I supposed to magic another form of proof...?

Stupid knobs...I hate this bloody system. I've never claimed anyhting in my life and the first thing I try to sort out - they don't believe I am me!!!

 

[isobel84]

im going to sweden over christmas, Noa will be 2 month old and i will have to have sorted out a passport for him before that.. where do i go to get him a passport?