I took out a phone contract with 3 on 28th December last year.
Ive decided I want it to be cancelled on the 28th of December this year as I think I got a bit of a bum deal and im paying so much money a month for the minutes/texts I get.
So I emailed 3 and asked them how I go about cancelling it in December.
They have written back and told me that I have an 18 MONTH contract and that if I want to cancel it beforehand im going to have to pay over £200 for the remaining months line rental!!!!!!
When I took the contract out im pretty certain that it was for 12 months. I have now written them an email in response telling them I still want to cancel the contract and that I WONT be paying the £200 line rental fees as I was told at time of taking out the contract that it was for 12 months.
Am I right to have said that???? I think I may have been hasty, but they never said anything about 18 month contract to me the b*ggers.
Im worried now they might cancel my contract and just bill me for £200!!
What do you guys think?? The email was very firm, but polite.
Ive decided I want it to be cancelled on the 28th of December this year as I think I got a bit of a bum deal and im paying so much money a month for the minutes/texts I get.
So I emailed 3 and asked them how I go about cancelling it in December.
They have written back and told me that I have an 18 MONTH contract and that if I want to cancel it beforehand im going to have to pay over £200 for the remaining months line rental!!!!!!
When I took the contract out im pretty certain that it was for 12 months. I have now written them an email in response telling them I still want to cancel the contract and that I WONT be paying the £200 line rental fees as I was told at time of taking out the contract that it was for 12 months.
Am I right to have said that???? I think I may have been hasty, but they never said anything about 18 month contract to me the b*ggers.
Im worried now they might cancel my contract and just bill me for £200!!
What do you guys think?? The email was very firm, but polite.