Right well firstly Royal Mail. *SCREAMSSSSSSSSSSSSSSSSS* yes. I had some absolutly GORGEOUS portraits done by the very talented xSuzx. I cant describe how amazin they are... Well they were packaged perfectly, big stiff envelope, big red writing "DO NOT BEND" so mr Postman being a lazy **_%&&^(( decided that he was under no circumstances having to return to the depo with undelivered items... and taht this large envelope WOULD fit thru my letter box at whatever cost, and BENT this envelope in half, Trust me this packaging was serious packaging, it would ahve took a lot to bend it. So my gorgeous portraits were bent in ahlf, the piccys ahve survived, ish. But the mounts are ruint Luckily xSuzx being a st*r is sending me replacemant mounts thank god ** ** for suz... Then Royal mail AGAIN, decided to lose my fooking postal order. It was sent recoreded delivery so how the fook they lost it is beyond me To make it even better they have told me that i have to wait 15 WORKING days, so 3 whole weeks before i can claim my money back grr... *deep breaths* o2, sent me a replacement handset today, for my faulty phone, wouldnt turn on.... and suprise FOOKING suprise.... IT DOESNT FOOKING WORK Arghhh Its really not my week!!!!