After praising royal mail in all the rants we've had about them - I take it all back.
I've just had a package delivered from one of my clients. It should have contained their 2007 catalogue, a CD, a letterhead and a cheque. The envelope looks as though it's got wet and torn, but looking closely, it's torn beyond where it's wet. The catalogue, CD and letterhead are there, but no sign of the cheque - there's even a paper clip mark on the letterhead where it would have been. I've called the client and they're stopping the cheque, but I'm appalled at the response from royal mail.
I've to get hold of a form from the post office, send them everything (marking where the envelope is wet), get confirmation in writing from my client about what they posted, and send it to the post office. By the time it gets to them, it's going to be after Christmas, and in the mean time, there's a dodgy postman rifling through peoples post and taking what they fancy.
edit *
Just adding it wasn't my usual postman that delivered it - I still love him, but he did look a bit jumpy when I was signing for it - I should have checked the contents before signing
I've just had a package delivered from one of my clients. It should have contained their 2007 catalogue, a CD, a letterhead and a cheque. The envelope looks as though it's got wet and torn, but looking closely, it's torn beyond where it's wet. The catalogue, CD and letterhead are there, but no sign of the cheque - there's even a paper clip mark on the letterhead where it would have been. I've called the client and they're stopping the cheque, but I'm appalled at the response from royal mail.
I've to get hold of a form from the post office, send them everything (marking where the envelope is wet), get confirmation in writing from my client about what they posted, and send it to the post office. By the time it gets to them, it's going to be after Christmas, and in the mean time, there's a dodgy postman rifling through peoples post and taking what they fancy.

edit *
Just adding it wasn't my usual postman that delivered it - I still love him, but he did look a bit jumpy when I was signing for it - I should have checked the contents before signing