kiddicare - YAY!

Discussion in 'Discounts, Deals & Freebies' started by charliebeth, Dec 18, 2007.

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Kiddicare

  1. Cool

  2. Crap

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  1. charliebeth

    charliebeth Well-Known Member

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    I got this site from my sister in law who had a nursing chair bought for her from it.

    It's GREAT!

    On Thursday last week I went on and ordered a swinging crib for under £40 and a nursing chair for under £80, got free postage and free sun visers for the car.

    They email and texted me the same day to say it would arrive in two working days. On the Friday I got messages to say it had left the warehouse and would be with me the next working day, monday morning I got messages saying it would be delivered that day if that was ok, and could rearrange if I wanted to, by 4pm I had them, and the stuff was so easy to put together I had both the chair and the crib built (all by my self) by 10 to 5pm!

    I had one part of the crib that wants replacing - a hook with a dodgy screw thread that would probably be fine but I'm not 100% happy about. I emailed Kiddicare and 5 mins later they got back to me to say sorry and I would have a replacement hook by Wednesday!

    Now THAT'S service!

    http://www.kiddicare.com
     
  2. valentine

    valentine Well-Known Member

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    I love Kiddicare - I think their Customer Service (as you described) is fantastic and their stuff is brilliant! I believe they have big shops too although there's none in Scotland.

    Valentine Xxx
     
  3. Sabrina

    Sabrina Well-Known Member

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    I have used them twice. First time as you described and no problems at all. Second time I ordered an item which wasn't right and wanted to return it. No problem you would think - except that I had to pay the return postage.. and because the item was heavy it worked out at £13!! So in the end I sold it on Ebay instead.

    It's wise to read the small print about returns and be certain about what you order I suppose. I certainly wish I had.

    :hug:
     
  4. foxymum

    foxymum Well-Known Member

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    Kiddicare are fantastic, i ordered Louies 2 nd stage car seat from there in September, got £50 off the RRP, free delivery & free sun visors for the car.
    i would definatley use them again :cheer:
     
  5. jools221181

    jools221181 Well-Known Member

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    We use them all the time they are brilliant! :cheer:
     
  6. mrs_tommo22

    mrs_tommo22 Well-Known Member

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    wow they sound briilaint im going to have a lookat their website.
     
  7. Tangerinedream

    Tangerinedream Well-Known Member

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    We got our cot and travel system from there... cant fault them. I returned an item because I didnt want it and Im sure it was freepost, and that was quite a big box too :think:
     
  8. cloud9

    cloud9 Well-Known Member

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    i bought our travel system from them too..great service
     
  9. happymum

    happymum Well-Known Member

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    had a really bad experience with them resulting in no buggy(double buggy!!!) for 3 month :shakehead: had to contact trading standards to get a refund!!
     

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