hi, read your post. It never ceases to amaze me that we put a lot of trust in professional people and wait and take their advice etc and then we are let down! Am so sorry to hear about this, is a good job you called them. Maybe your GP could help too with back dating the waiting list? I do understand, you feel like you are being a nuisance if you keep calling and checking up with people but believe me you need to keep doing it as institutions are so big that messages don't get passed on and things go missing... have you had any news yet?