Argh!! Ebay help!

Discussion in 'The Lounge' started by Urchin, Nov 27, 2007.

  1. Urchin

    Urchin Well-Known Member

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    I've had a lady ask me a question, then when I go to reply it says it's been blocked cos I'm not in a transaction with her.

    SHE ASKED ME A QUESTION ON WHAT I'M SELLING!

    I've never had this problem before, I've tried about 10 times, and have looked to see if she's selling something I can ask a question on, but she's not selling anything!

    What can I dooooooo?
     
  2. mummykay

    mummykay Well-Known Member

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    go to 'community' at the top, type in her ebay ID and do the security code, click her name and see her profile then click 'contact member'

    hth :)
     
  3. Urchin

    Urchin Well-Known Member

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    I've tried that :(

    I just keep getting this

    Attention!

    We have determined you are trying to contact an eBay member with whom you are not currently involved in an open transaction. For the protection of the eBay community, we sometimes block these types of communication. To prevent this occurrence from happening in the future, we recommend the following:

    *

    If you are a seller, respond to all bidder questions before the auction ends.

    *

    If you are trying to contact the seller of an item that has not yet ended go to the item page and click the “Ask seller a question” link.

    *

    If you are the winning buyer of an item go to your My eBay page under the items I’ve Won section. Click the action drop down menu and choose the “contact seller” action.

    *

    If you are a seller trying to contact your winning buyer, go to My eBay and under the Items I’ve Sold section, click the action drop down menu. Choose the “contact buyer” action.

    *

    Reply to seller/bidder through personal email provider (if the sender has not hidden their email address).

    Thank you for your understanding.
     
  4. mummykay

    mummykay Well-Known Member

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    :? :? bit random??
     
  5. leckershell

    leckershell Well-Known Member

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    thats weird... i've contacted ebay members before that i'm nothing to do with.

    um...

    did the email come through to your email address? could you reply on that or does the email addy come up as "use the yellow button"? or ebay "my messages" would it not let you reply in there?
     
  6. Urchin

    Urchin Well-Known Member

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    I've tried all different ways, "respond now" in my email, gone to "my messages " in my ebay account...everything!

    I'm on the hone with them now............
     
  7. jenna

    jenna Well-Known Member

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    ebays been really weird recently... it keeps listing my things for 15p even though its Buy it now with pictures :shock: I think its just broken at the moment :lol:
     
  8. debecca

    debecca Well-Known Member

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    Sounds to be like Ebay is bust. Contact the web development team and get them to sort out their error.
     
  9. Urchin

    Urchin Well-Known Member

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    Yeah I just got a mate to try and contact her too but she couldn't... looks like a technical issue... I've responded to other people today fine :?
     
  10. xSuzx

    xSuzx Well-Known Member

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    Urchin daft question but does her email address show anywhere on the message cause unless she set it to hide it it should do.

    xSuzx
     
  11. xSuzx

    xSuzx Well-Known Member

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    Just looked on my hotmail for emails from ebay members, there email adrees should be right at the top like this

    Re: Message from eBay Member Regarding Item #
    From: eBay Member: Ebay member id ([email protected])
    Sent: 25 September 2007 22:30:32
    Reply-to: [email protected] com
    To: xsuzx

    xSuzx
     
  12. Gruntie2

    Gruntie2 Well-Known Member

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    are u selling an item on ebay?
     
  13. leckershell

    leckershell Well-Known Member

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    unless there is something wrong with that ladies profile in specific? could one of us try to reply for you?

    edit.. you just tried that with your mate, sorry, im being a fool today
     
  14. Urchin

    Urchin Well-Known Member

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    Yeah I think its just a technical problem, her email isn't shown anywhere :(
     

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