Why Me!!!?

[DebbieM]

I just had a call from the bank who have informed me that my account has had 16 fraudulent transactions made on it today, totalling....

wait for it...




... £3591.02!

Transactions ranging from £0.01p "test" transactions to one of £1315.62 for goodness only knows what. Transactions made in Germany, France, USA and Scandanavia.

Just after I completed the call, I went to the loo downstairs and as the window was open in the loo, the door slammed when I shut it and our huge mirror in the hall fell off the wall smashing to smitherines!

Fun day. NOT!

 

[fifi211]

OMG that's awful

Hope the bank can sort it out for you, is there like an insurance of something?

 

[Fingers crossed]

Bloddy hell. Hope it gets sorted and you get your money back very soon. OH had £185 'stolen' from his bank last month, it only took 3 weeks to get the money put back in. What arseholes to do this

 

[Squiglet]

oooo Not nice...not nice at all.. !!!!

Will you get the money back? Esp. if the bank have informed you that they are fraudulent. ???

 

[poppy160]

Awww! That's so crap!! Have you any idea how the sh*ts got hold of your card details??

It's really common for people to steal card details, I used to work for a well known companys mail order service and we used to get people ordering small things to make sure the system would accept the details, then go on to order laptops, Sat Navs, TVs, Ipods all in one order. Most companies are really good at pinpointing fraudsters so any purchases were made on the net may be cancelled.

 

[Gem & Leland]

ok what u been buying really

hope it gets sorted asap , sure it will if the banks told u about it !

 

[clarey]

Dont worry too much, this happened to me earlier this year and it all got sorted out quite quickly, you might have to prove you were in this country at those times.
Its horrible though - you feel quite violated, try not to take it personally , hope it gets sorted soon

 

[Pregnopaws]

OMG debs thats the last thing you need! My god which bank is this???

I've worked in a few banks and any suspicious activity like that (come on - four different countries in one day???) would not be authorised by the bank and would not be allowed to pass through the banking system. Ordinarily, they would be blocked (the penny test could slip through but definitely not the larger amount withdrawn in a different country altogether!) This very large amount should have been blocked until you were contacted, so if they let all this money out from your bank account without querying it at all with you before informing you that it was fraudulent, well I would definitely raise an issue with the bank manager Debs!!!! Try not to stress sweetie. Flump is still far more important than anything else going on in the outside world!

 

[DebbieM]

The only places I have used my card this week are Sainsburys and on the Mathmos site when I ordered a new bottle for my lava lamp. That's it. I've been in all week looking after my friend.

Fortunately, the bank are liable for every transaction I didn't make. They will send me a letter confirming the charges and I have to send one back confirming I didn't make those transactions. In the meantime, my account is closed, I have no access to it. My Visa debit card is in the bin (shredded - not that it matters LOL) and it could take weeks to be resolved. In the meantime I have to go through my account and see how much money I need to cover the direct debits etc in there and they will set up a temporary overdraft to cover it.

It's a Norwich & Peterborough account Carla...

 

[Pregnopaws]

Oh ok, so you will get your money back, phew, the only problem you have for the time being is the inconvenience of not being able to access your account. I was worried for a bit there that it might be a 'Monster' account, I believe they recently had a breach of client confidentiality and alot of customers information was stolen.

 

[annem]

that happened to me-turned out to be my ex!!! good luck, the banks are really good at sorting it

 

[floppit]

My card got cloned and the best part of a grand nicked from a cash machine in Asia!

But the good news was that the bank covered it - all it cost me was a visit to the bank manager and reporting it as a crime.

 

[Tiggy26]

Hope you get it sorted soon, you really have been through the mills havnt you.

Tiggy xxx