For anyone who didn't see the findings posted by TT...
Wed like to thank all parents for their patience, whilst we carried out our investigations into concerns about some Perfect Prep machines. Were pleased to advise that we now have an update for you, which includes some additional ways to clean your machine.
After extensive discussions with the filter manufacturer, we remain 100% confident that it is impossible for bacteria to enter the pipework through the Tommee Tippee Perfect Prep filter.
We are aware - because youve told us - that some affected machines have at some point been used with a non-Tommee Tippee filter. Other brands do not contain the ultra-filtration antibacterial filter needed to remove bacteria, which could lead to bacteria and visible (but harmless) carbon deposits forming in the pipes. Even if a non Perfect Prep filter is used only once, it can allow bacteria into the system.
However, we do know that some mums who say that they have only ever used the Tommee Tippee filter, are still seeing build-up.
If this is the case, it is possible that bacteria has entered the pipes through accidental cross-contamination. Its easy for this to happen, but, dont worry, this can be remedied with the cleaning cycle described below, and by taking some simple additional preventative every-day steps when changing the filter and cleaning your machine.
Either way, if you are concerned about build up in your machine for any reason, you can clean the machine and remove the build-up by running the following cleaning instructions. Run a first cleaning cycle with a sterilising solution such as Milton or food grade white vinegar. Then run a second cleaning cycle with water as per the normal recommended cleaning cycle instructions. Our tests have shown that doing this will remove any build-up or carbon deposits. You can then continue to use your machine as normal with confidence.
However, it is very important that your everyday routine includes simple hygiene steps such as keeping formula away from the hopper and only ever holding the top of the filter. A full update of instructions and support on cleaning the machine and handling the filter will be available at
www.tommeetippee.co.uk/perfectprepcleaning.
We know the machine is a much-loved part of many parents feeding routine. We can reassure everyone that we remain completely confident that the Perfect Prep delivers a safe and convenient feed for your baby.