My sisters bought 2 items from a collectables kinda shop (i wont name them) and shes paid for them aswell (this was 14th feb). The shops told her it would be 7days but shes still not got them. She's called the store and the snotty womens told her to stop hassleing them as its not a lost package its a preorder (which it didnt say on the website when she orderd them). She checked the website today and it says its instock still.
Shes really upset because she doesnt want to cancel the order because she really wants them and shes bought them at the sale price (which has gone up now). Other than complain about the rude employee what can we do? is there any kind of law against not supplying goods that have been paid for?
Shes really upset because she doesnt want to cancel the order because she really wants them and shes bought them at the sale price (which has gone up now). Other than complain about the rude employee what can we do? is there any kind of law against not supplying goods that have been paid for?
