SCAN YESTERDAY - a nightmare!

[pinkclara]

had my scan yesterday - was really excited but have been left feeling down and anxious.

sonographer wasn't particularly nice - said clinic was overbooked and she was obviously stressed, anyway she huffed and puffed all the way through scan - didn't explain anything but said that baby would not behave and she couldn't even sign off as very few measurements could be taken. she prodded and poked so hard that i winced but still the baby refused to change position. she then accused me of not filling my bladder enough (even though i explained that i would have wet myself if i drank anymore!). she then hurried us to main reception and said that i couldn't be scanned again for 2 weeks by which time i will be 23 weeks.

anyway, the whole experience has left me doubting if i should deliver in such a chaotic hospital with abrupt staff. think its probably just pregnancy hormones but feel very tearful following my bad experience.

what do you think? me being over sensitive?

love clara x

 

[Em91]

Sorry you had such a bad experience, you may just find its that department that were rude and having a busy day. I guess its up to you if you have other options of another hospital close? x

 

[cosmicgirl]

I had a horrible old boot scan me on Monday, big let down isnt it x

 

[Maria1977]

Oh wow, what a miserable sonographer you had. I know people get stressed and I'm sure she had reason to be pissed off about something, BUT she's supposed to be professional and not relay that to patients.

When i had my 20 week scan, this time and with my son, I was told to go empty my bladder as it was too full and they don't need a full bladder to scan at 20 weeks even though the letter says so, because baby is bigger at this stage. What she should've done was get you to go for a walk and jiggle around, and see if baby changes positions.

I would be upset too, I think it's something I would've complained about too.

I hope that your next scan goes better, try not to worry though I'm sure baby is fine and at the very least you are getting to see them an extra time in 2 weeks xxxx

 

[EssJayPea]

Oh my God, I could have written that post myself. I was in tears after my 12 week scan as the sonographer was a grumpy old hag.

Told me baby was awkward, sent me away as I hadn't drank enough (I was nearly peeing on the bed) and dug the probe in really hard. Still couldn't get the measurement so sent me away. Barked that I would be seen when they said and couldn't just suit me (didn't ask to be seen any particular time).

Chin up anyway babe. Your sonographer being a boot isn't worth your being upset xxx

 

[kanga86]

I had a bad experience today too, so hunny. mine was a growth scan, was in and out within 5 mins and left with crappy pics, and almost crying. I think the onographers forget how special the scans are for us, even though they must do loads every day. Although most people on here that had awkward baby's at their 20wek scans had a follow up one 2 weeks later, so that sounds normal to me. Hopefully baby behaves fr ur second scan and that u get a nicer sonographer xxx

 

[mumbum]

that really isnt good enough and you should make a complaint! my baby wasnt behaving either but the sonographer took it in her stride, took the measurements she could see then sent me to have a wee and wiggle my belly about a bit before managing to get the rest of the neasurements without being rude or hurting me. she told me not to worry and reassured me all the way.....what you experienced is abuse as far as im concerned! its not worth worrying about or getting upset about just remembrr they are providing you a service not the other way round. hopefully the experience will be better next time hun x

 

[vixxie77]

So sorry you had such an awful experience hun there are just some people that shouldn't be in that job. We had an bad one with DD too and pics were terrible, couldn't even make out the baby, we got a refund and booked a private scan x x

 

[Tara1985]

So sorry to hear your scan didn't go well. I don't think you're being over sensitive, she sounds so unprofessional and mean!! I would have made a complaint too - no one else she be spoken to that way b that horrid woman again!! x

 

[Lou12]

Awww, it's awful you had such a bad experience. Maybe see what your next one is like and decide then whether to consider changing hospitals?

My baby was being stubborn when I had my 20 week scan on Wednesday - he/she was all curled up asleep and refused to budge no matter how much wiggling we did - my sonographer managed to get all the measurements, but couldn't check the heart properly, or see the face so told me I'd have to come back. I'm going back a week today.

 

[Jayjay027]

Omg what is it with nasty sonographers?!
There's a certain level of 'customer service' that should be adhered to, and they should understand how emotional a time this is for us, and how excited we are for our scans!

I'm a bit mouthy, so I would have said something to her there and then. But I do think you should definitely complain!

I guess I've just been really lucky with my scans - but that rudeness is not on. If she was having a bad day, it wasn't ur fault! Nasty bee-atch! X

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[leesey]

That's definitely out of order. Despite the fact that baby has been awkward for every single one of our scans, and measurements have been either difficult or impossible to get, the sonographers have been nothing but patient and lovely. One was quite quiet, which perturbed me as I wanted her to tell me everything, but that's nothing in comparison to what you've had to put up with!
I would most definitely put in a written complaint, and in the letter assure them that you realise people can get a bit rushed off their feet but that this is no way for a hospital to treat patients, especially at such a delicate and emotional time of their lives.
I really hope your next one is better hon xx

 

[jacy90]

Really sorry to hear about ur experience. Think you should definately make a complaint and tell ur concerns to ur midwife. Maybe you could investigate other places just to get a picture. Im assuming theyre different departments tho, so you might find the labour ward is much better. Do you know anyone who's given birth there before who you could talk to?

 

[KarolinaMoon]

aww sorry to hear you has such a horrible time at your scan!! At my 12 wk scan, the sonographer was a bit like that, unfriendly, rushed and unwilling to answer questions. I was just rushed in and out again. I put it down to being so busy and stressed....but still, theyre being paid to do theyre job properly, not hurry through. It made me kinda doubt whether or not the sonographer really looked properly at the scan. Because of this, I am going for my anomoly scan privately in 2 weeks time, and will also have my routine nhs scan a week and half later! I'm willing to pay just to have peace of mind!

Maybe you should ring the hospital and ask to be scanned sooner, and let them know you arent happy with how you were treated? Or go privately. xx

 

[pinkclara]

hi girls

thankyou so much for your replies; i've spoken to some friends of friends recently who have had the same experience at this hospital - apparently its notorious for 'not being able to cope' with the amount of patients it has to see in clinics.
This has definitely made me think about going elsewhere, although i'll wait until this next scan in two weeks before i make a decision and talk to my midwife about the whole experience.
may also book a private scan just to reassure me that the results are correct.
having time to reflect on it (and not crying!) and reading your replies i really think that i should complain as i would not want anyone else to experience this.

thanks again! (feeling much better)

love clara xxx

 

[EssJayPea]

Glad to hear you're feeling better, honey.

Don't let that one person get to you. I'm sure your next scan you will have a lovely sonographer who will look after you xxx