I was fine until this lady............

[lulu]

at crisis loans was so so rude to me it reduced me to tears!!!

Basically they wont give me a crisis loan, a 34 week pregnant women in a homeless unit with a 2yr old, with no money and no food!

She basically said 'You work so the bank can help you', 'you put yourself in this situation', 'its for people who really need it not for people like you who arent on benefits' (yet it states you dont have to be claiming benefit)

Along with a load of other things. She was extremely rude and kept talking over me. Said she didnt believe my situation, how did I know I was getting smp (slight bump give away) and I would just have to cope.
Oh and apparently I owe them some money from over 2 years ago (my statements say different and I wrote to them ages ago asking if everything was up to date, I actually worked out I had overpayed them back - no reply) but according to her Im one of those people that take and dont pay back!!!

Imagine if I was suicidal! I feel like puting in a complaint!

So, no fuel, no food, no money - what joy!

And I hadnt cried yet today!!!

 

[ASD123456]

She sounds like a right idiot- you should complain. How dare she treat you in such a way. Grrrrr some people make me so mad

Hope you get it sorted.

Alex xxx

 

[Miss.Monroe]

my god you poor thing. why are people like that when genuine people reach out for help. i would say appeal against the decision if you are strong enough. talk to someone else and dont give up.

they do make it hard for us dont they hun xxxx

 

[sparky]

what a bitch!!! doesnt suprise me tho, my dad had an awful accident resulting in multiple spinal fractures when he was well enough he went into see them (as he's self employed and had no income)...she basically said that he would have to make himself available for work...he was 3 weeks out of hospital and in a wheelchair ffs!

Makes me sooo mad, i'd complain about her, you've got enough to worry about without her making it worse

 

[Miss.Monroe]

i'd complain about her, you've got enough to worry about without her making it worse

definatly!

 

[mandspice]

That's f**ed up, why should you get penalised because you work??! Can you call back and speak to someone else?

Hope you get it sorted

 

[Snuggle]

OMG, I felt my temper flare up reading your post, what a nasty b!tch Complain hun, I would have lost it with her

Big hugs

 

[bhe101]

You should make a complaint, she has no right to talk to you like that!
Its not as if its a hand out, you will be paying it back!
Hope you manage to get something sorted

 

[keli]

Thats horrible I'd def go and see someone else and complain about that bitch! Even if you end up breaking down.. you need help hope you get it sorted xx

 

[abcd1234]

Thats not what you need at all! Even to have someone talk to you like that when you are pregnant would upset me, let alone to have gone through all the stress you have recently and be refused basic need.

I would try and get the strength to ring them back and fight (easier said then done i know)

I hope you get it sorted soon

 

[sarah2807]

how rude!!! I'd do what the other girls said and make a complain against her. You obviously didn't deserve that!!!

Hope you manage to get it sorted hun.xx

 

[Lisamj]

I'm assuming you saw them in person? If so, go back, demand to see a supervisor and start again while at the same time asking how you go about making a formal complaint against a member of staff..

 

[BeckyJ]

i would definately complain hunni

 

[bowmanzoo]

Hey

I would definitely complain about this lady and also speak to someone at your local CAB office and see what excactly you're entitled to. I'm not sure what help you're entitled to but they will be.

 

[Miss.Monroe]

CAB is a good idea hun. they should be doing their best to help you. not have a go at you because your NOT on benefits for f*ck sake!