Frustrated with phil and teds explorer buggy

[jodied]

Wanted to go out last week and discovered that the tyres didn't have any air in them - then our pump broke and we finally got the tyres pumped up and so I thought I was sorted. Me and mum went to go out the other day and one of the tyres wasn't on the rim properly so dad sorted it and off we went. Now I've just tried to go out and the other two tyres aren't on their rims! I can't fix it and dad and hubby etc all at work so now I can't go and walk to the shops as I had planned! Grrrrr! V annoying as going out with the buggy is meant to be my exercise until I can go swimming! Anyone else had problems like this? Any tips? Xx

 

[don-don]

Hey chick,
How annoying for you. I would write a complaint letter, as that doesn't seem right to me and could have been quite dangerous if you never spotted it dear!!!xxxxxxxxxxx

 

[Princess81]

Oh god that's not good, and they are expensive too!! This is one that my o/h had been looking at, maybe we'll think again.....x

 

[Sarah13]

I've been thinking of one of these buggys or a mountain one so interesting to hear about problems, maybe you should contact them as it seems a bit much that you've had so many problems already.

 

[jodied]

Thanks ladies well I took it back to babies r us and they were fba they have given me two new wheels/tyres without any fuss and said they will order the third one in in case I have any more problems with that one, so fingers crossed I'm sorted now. Really love the buggy apart from this so will let you know how things pan out xx