Baileysmummy
Well-Known Member
- Joined
- Mar 22, 2007
- Messages
- 4,872
- Reaction score
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6th may i purchased something, emailed to say how i would pay etc, 7th of may recieved a payment reminder.. 9 th may sent payment out expecting goods to be dispatched within a reasonable time frame.. i wait i wait and nothing turns up, so i contact this guy several times who doesnt respond to my messages..
16th may i find hes opened a non paid item dispute, so i reply to that saying i sent payment etc, postal order with all details they need, they close the dispute within 2 hours of me replying.. very strange, i then get a message asking me to contact them, so i did, to be told payment hadnt been recieved after all and what was i going to do about it, seems strange they close the dispute before contacting me so i knew something fishy was going on..
i wait until the 18th may and open a non recieved item because i knew they had had payment, was told by them they would investigate further and get back to me, yesterday was informed by telephone no they couldnt see the payment so was i willing to send another one, it was for £54.05 so there wasnt a chance as i dont have that kind of money again, well blow me, i get a voicemail today to say yes payment had been recieved and i should get the goods by thursday,
The thing is i dont even need this anymore, i bought the welder to do some work and my husband has paid some guy to do it now, so because of all the messing around am i entilted to ask for a refund instead..
I honestly felt like if i didnt preservea (sp) i would have been ripped off and because i sent postal order there was nothing that can be done about it, or so they thought..
Just rung them and asked for a refund instead and they say the goods have been sent out but will try and recall them back..
so glad i pushed cos i was right.. and i will get my money back!
16th may i find hes opened a non paid item dispute, so i reply to that saying i sent payment etc, postal order with all details they need, they close the dispute within 2 hours of me replying.. very strange, i then get a message asking me to contact them, so i did, to be told payment hadnt been recieved after all and what was i going to do about it, seems strange they close the dispute before contacting me so i knew something fishy was going on..
i wait until the 18th may and open a non recieved item because i knew they had had payment, was told by them they would investigate further and get back to me, yesterday was informed by telephone no they couldnt see the payment so was i willing to send another one, it was for £54.05 so there wasnt a chance as i dont have that kind of money again, well blow me, i get a voicemail today to say yes payment had been recieved and i should get the goods by thursday,
The thing is i dont even need this anymore, i bought the welder to do some work and my husband has paid some guy to do it now, so because of all the messing around am i entilted to ask for a refund instead..
I honestly felt like if i didnt preservea (sp) i would have been ripped off and because i sent postal order there was nothing that can be done about it, or so they thought..
Just rung them and asked for a refund instead and they say the goods have been sent out but will try and recall them back..
so glad i pushed cos i was right.. and i will get my money back!