choklatemunky
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- Nov 19, 2007
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I hate ebay atm too!
I bought a baby top for 99p and got charged £2.45 postage (which was clear on the listing, so fair enough I guess - I thought it might be thicker than normal and so a little heavier and also was expecting it would be packed in a jiffy bag or similar which obviously cost money to buy). However, it took 15 days from when I paid by paypal to arrive.....or at least 'partially' arrive..........
It had no bloody postage on it at all! so now, after paying £2.45 to the seller for postage for an item that cost £0.42 in ACTUAL postage, I now owe the post office £1.42 (42p plus thier usual £1 fine)! bloody £3.87 for 42p worth of postage - I mean, I'm all for sellers putting on a bit extra for packaging and getting to the post office to post etc - but £3.45 extra? really?!
Plus, the item was only in plastic bag not a jiffy - which to me doesn't jusitfy the extra money on top of the actual postage from the start anyway!
I had emailed the seller to ask where it was the day before the PO left the card at my house telling me I owed them money before I could get the parcel. I got a reply from the seller saying that she had proof of postage, by coincidence, on the same day that I had the card through the door. The seller has accused me of lying saying that I am making it up and that its 'strange' I got the card the same day she confirmed she has proof of postage and that it had taken so long to arrive...........errr no, its just that I waited patiently for so long before I chased and it happened to finally turn up the day you emailed.....it was so bloody late being delivered because the postage wasnt on it - muppet!
I said that perhaps the postage sticker had come off the parcel but that I didnt think it was fair that I had to pay even more........plus she should be able to claim the fine back if she does have proof of postage......but she said she wasnt going to be out of pocket so wasnt going to pay the fine.........I said I would reclaim it if she sent me the proof of postage, as I can't claim anything back without her help, but she is now ignoring me!!!! I'm so mad, no its not much money but its the bloody principle - I paid for her to get it to my house and she hasnt.............
What do I do now........we both have 100% feedback and I don't want to ruin her feedback for what is probably the post offices mistake rather than hers (if she does have proof of postage she must have paid the measley 42p right?) but I dont want to have to pay nearly 4quid to get a 99p item delivered to me which should have only cost 42p to get to me anyway!!!!!
I dont think I can file an 'item not received' thingy as I know where it is - its at the P/O - but why should I pay the fine when Ive already paid for postal fees?
I did ring the P/O who said they wont cancel the fine but will consider a refund if there is proof the fee was paid.......but I dont have that proof and I can't get it - if I dont pay and dont collect the item its meant to get returned to sender, but she hasnt put a return address on it (I went to the P/O to see it so I could figure out what it was before I paid). This means it will get sent to their 'lost' centre and opened to see if there is anything that idenitifies who sent it inside it, which there wont be...so I won't get the item....ever, and she won't care as she's already got my money.
Help, before I get myself all worked up about it again!
I bought a baby top for 99p and got charged £2.45 postage (which was clear on the listing, so fair enough I guess - I thought it might be thicker than normal and so a little heavier and also was expecting it would be packed in a jiffy bag or similar which obviously cost money to buy). However, it took 15 days from when I paid by paypal to arrive.....or at least 'partially' arrive..........
It had no bloody postage on it at all! so now, after paying £2.45 to the seller for postage for an item that cost £0.42 in ACTUAL postage, I now owe the post office £1.42 (42p plus thier usual £1 fine)! bloody £3.87 for 42p worth of postage - I mean, I'm all for sellers putting on a bit extra for packaging and getting to the post office to post etc - but £3.45 extra? really?!
Plus, the item was only in plastic bag not a jiffy - which to me doesn't jusitfy the extra money on top of the actual postage from the start anyway!
I had emailed the seller to ask where it was the day before the PO left the card at my house telling me I owed them money before I could get the parcel. I got a reply from the seller saying that she had proof of postage, by coincidence, on the same day that I had the card through the door. The seller has accused me of lying saying that I am making it up and that its 'strange' I got the card the same day she confirmed she has proof of postage and that it had taken so long to arrive...........errr no, its just that I waited patiently for so long before I chased and it happened to finally turn up the day you emailed.....it was so bloody late being delivered because the postage wasnt on it - muppet!
I said that perhaps the postage sticker had come off the parcel but that I didnt think it was fair that I had to pay even more........plus she should be able to claim the fine back if she does have proof of postage......but she said she wasnt going to be out of pocket so wasnt going to pay the fine.........I said I would reclaim it if she sent me the proof of postage, as I can't claim anything back without her help, but she is now ignoring me!!!! I'm so mad, no its not much money but its the bloody principle - I paid for her to get it to my house and she hasnt.............
What do I do now........we both have 100% feedback and I don't want to ruin her feedback for what is probably the post offices mistake rather than hers (if she does have proof of postage she must have paid the measley 42p right?) but I dont want to have to pay nearly 4quid to get a 99p item delivered to me which should have only cost 42p to get to me anyway!!!!!
I dont think I can file an 'item not received' thingy as I know where it is - its at the P/O - but why should I pay the fine when Ive already paid for postal fees?
I did ring the P/O who said they wont cancel the fine but will consider a refund if there is proof the fee was paid.......but I dont have that proof and I can't get it - if I dont pay and dont collect the item its meant to get returned to sender, but she hasnt put a return address on it (I went to the P/O to see it so I could figure out what it was before I paid). This means it will get sent to their 'lost' centre and opened to see if there is anything that idenitifies who sent it inside it, which there wont be...so I won't get the item....ever, and she won't care as she's already got my money.
Help, before I get myself all worked up about it again!
Shocking!) But yeh she should be trying to help you more as I did with this women! 
