Ask about nappy changes eg is it every hour or so or every time they need it. If she does a poo at 5 past will she have to sit in it for a hour?
What kind of activities do they do? Are they allowed outside?
If strangers come it, are they allowed to look round the room where you child is? Do visitors have to sign in and out?
Is food cooked on site?
If they don't eat at dinner time is food offered to them later?
Do they label your bottles etc?
HOw do they handle allergies (useful to get a feel of stuff like this even if your child doesn't have them.
What happens if you are running late to collect your child?
What happens if you want someone else to pick up your child?
How are sleep times handled?
The ratio for her age should be 3:1, when you had a look round was this the case? I once looked round a nursery as a mystery shopper and they took Brody on top of the ratio, so it was 4:1
How many qualified staff are there in a ratio to qualified staff? Are unqualified staff left alone with the kids? The answer to that last question shoud be a definite NO WAY, NEVER (that's ofsted regulations)
Speaking of ofsted, there should be a report somewhere on the wall you can look at. Ask when the last inspection was, what was the result, were there any areas mentioned where care could be improved?
How often do they have a fire drill? Are the instructions for a fire drill on display?
What is staff turnover like? How are new staff introduced to a child? Will you child have a key worker? What kind of role will the key worker take?
What kind of feedback do you get as a parent? Are there parent days when you can visit? Do you get any kind of written review of your child and how they are getting on?
