basically, i sent my maternity allowance form away about 7 weeks ago. i didn't have some of my original payslips and was advised i could send in bank statements, which i did.
they got back to me 3 weeks later saying they couldn't accept the bank statements so they had sent a letter/form to my old employer last month, and they should have filled it in and sent them it back with proof of my earnings.
my old employer hasn't sent the form back, they had to send it to head office, i have now found out that head office have the letter, but won't deal with it just now because they have 'higher priorities' at the moment
i contacted the maternity allowance people advising them of this and they have told me they need it by the 22nd of this month otherwise it will be defaulted and i won't be given my maternity allowance.
i don't know what to do, i am sitting here in tears because we NEED this money and no one is willing to help me. my hands are tied
they got back to me 3 weeks later saying they couldn't accept the bank statements so they had sent a letter/form to my old employer last month, and they should have filled it in and sent them it back with proof of my earnings.
my old employer hasn't sent the form back, they had to send it to head office, i have now found out that head office have the letter, but won't deal with it just now because they have 'higher priorities' at the moment
i contacted the maternity allowance people advising them of this and they have told me they need it by the 22nd of this month otherwise it will be defaulted and i won't be given my maternity allowance.
i don't know what to do, i am sitting here in tears because we NEED this money and no one is willing to help me. my hands are tied