Just realised I never got my order!!

[jazzmum2be]

I ordered a pair of 'skull candy' headphones over a month ago now.
I ordered next day delivery and a few days after I ordered it they emailed me telling me there out of stock but will be in stock again within the next week.
I compleatly forgot I ordered the headphones untill today when I was thinking about how I need some new ones.
Iv emailed them an angry message telling then its been over a month now.
They wernt even cheap headphones and I bought them out of my birthday money.
I can't believe they havent sent them!
Also Is there anything else I can do other then email them?
I feel like iv left it a month now and maybe my rights for telling them it hasnt arrived yet arnt there anymore, because they might say 'why didnt you email us before this time?' or something.

 

[widowwadman]

Hang on, have they actually taken the money already and claimed that they've despatched them, or are they simply on back order?

I'd try to ring them- talking to an operator face to face often is more efficient than emailing.

 

[jazzmum2be]

Theve taken my money and a few days after taking my money they said there is non in stock (even though when I ordered it it said there was)

 

[Serendipity_]

Hang on, have they actually taken the money already and claimed that they've despatched them, or are they simply on back order?

I'd try to ring them- talking to an operator face to face often is more efficient than emailing.

What kind of phone you using

Ring them and don't take no for an answer!

 

[jazzmum2be]

Oooo It says on the website that there opening hours to call them are 9am-3pm.
So Iv been calling them from 9am and I get this 'Hi you have reached bmcdigital, sorry but you have reached us out of hours, please call back from 9am-3pm'
It is 9am, its blimin 9:30 actually.
I want my headphones, I think they should give them to me for free