GRRR
"thankyou for holding, all our operators are still busy, please hold and we'll answer your call as soon as possible"
BOLLOX
youve got about 20 staff picking the phone up STRAIGHT away in payments....
just rang there and they answered before it cud ring, but anything else and they transfer you to teh department wtih 1 member of staff who deals with complaints and account details GRR
all i wanna do is change my chuffin address
"thankyou for holding, all our operators are still busy, please hold and we'll answer your call as soon as possible"
BOLLOX
youve got about 20 staff picking the phone up STRAIGHT away in payments....
just rang there and they answered before it cud ring, but anything else and they transfer you to teh department wtih 1 member of staff who deals with complaints and account details GRR
all i wanna do is change my chuffin address