Stupid shop!!!
Brought Phoebe some new Mothercare bottles in May. After a week the numbers started rubbing off so took them back (no reciept or box). The woman looked at them and gave me an exchange no probs.
Had them 3 weeks and the numbers are rubbing off
Took them back today for another exchange. This time I took the reciept the woman had given me from the previous exchange.
But...... It wasn't for the correct item!! They had cocked it up!!! I wasn't going anywhere. I had their own brand faulty goods and the supervisor was refusing to exchange them.
I said to her they're faulty. Forget the reciept as I have a right to exchange faulty goods with or without a reciept.
But she was having none of it.
Then the manager walked in. Supervisor called her over and explained and she said 'Oh just put it through as an exchange with no reciept' Exactly what I'd said all along!!!
The supervisor went bright red and must have felt like such an idiot!!
That'll teach her... Going on a little power trip!!
Bless
Brought Phoebe some new Mothercare bottles in May. After a week the numbers started rubbing off so took them back (no reciept or box). The woman looked at them and gave me an exchange no probs.
Had them 3 weeks and the numbers are rubbing off

Took them back today for another exchange. This time I took the reciept the woman had given me from the previous exchange.
But...... It wasn't for the correct item!! They had cocked it up!!! I wasn't going anywhere. I had their own brand faulty goods and the supervisor was refusing to exchange them.
I said to her they're faulty. Forget the reciept as I have a right to exchange faulty goods with or without a reciept.
But she was having none of it.
Then the manager walked in. Supervisor called her over and explained and she said 'Oh just put it through as an exchange with no reciept' Exactly what I'd said all along!!!
The supervisor went bright red and must have felt like such an idiot!!
That'll teach her... Going on a little power trip!!
Bless
