Mothercare baby Plan

Discussion in 'Pregnancy Chat' started by katie_lou, Dec 15, 2011.

  1. katie_lou

    katie_lou Well-Known Member

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    Hi All,

    I am just wondering of any one else has had any problems with there baby plan items being delivered.

    When i started my baby plan the original date i chose for my items to be delievered was the 16th of december. However last week mothercare rang me and asked could the date be changed to the 15th of december as on the 16th the were extremely busy with deliveries. I didnt mmind moving the date forward as i had no plans, however yesterday afternoon mothercare rang me yet again and said my order was on its was out and would be with me at some point in the afternoon. so i sat in all afternoon for only 6 of my items to get delivered. When i rang there call centre and spoke to a member of staff they explain that 2 of the items would now be delivered to me today 15/12. However only one item has been delievred, i have rang the call centre yet again and they have now advised that the last item wont be delievered until tomorrow.....i am so angry as i have will have been sat in for 3 days. They have stated this is a problem with yodel ( dispatch company).

    xx
     
  2. frankie247

    frankie247 Well-Known Member

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    Yodel I have nightmares with all the time. Just stopped ordering with anyone who has their deliveries done by yodel because I have only ever had 1 arrive when it was supposed to arrive!
     
  3. tinkerbell86

    tinkerbell86 Well-Known Member

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    My friend had a nightmare with them and took her over 2 weeks to get her items!!
     
  4. mummy2b19

    mummy2b19 Well-Known Member

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    Im worried now my oram is meant to be coming from mother care I might ring up and bring the delivery date forward as its being delivered2 weeks before Im due and it may not come in time xx
     
  5. mummy2b19

    mummy2b19 Well-Known Member

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  6. DevenChantler

    DevenChantler Member

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    ahh i didnt want to hear that :-( im not due for 7weeks, amd the pram is coming 2 weeks before. im convinced my bump has dropped majourly and that my labour will certainly be early.. so if they are not delivery when they state they will be the chances of getting something rushed if i need it now looks slim :-S.. grr i feel bad for u hun, sometimes things never seem to run smoothly hey xXx
     
  7. katie_lou

    katie_lou Well-Known Member

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    what has annoyed me the most is the fact i have had to sit in waiting for items for 3 days ....when i rang mothercare they blamed yodel ( this is the dispatch company) they said they had a hugh back log with it being close to xmas.

    x
     
  8. Constantstar

    Constantstar Well-Known Member

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    I ordered some trainers from a store and the company delivering them was yodel. I picked a date and they didnt deliver and left item sitting in their warehouse!! Rubbish!! My friend also had problems with yodel !


     
  9. lyndsey_28

    lyndsey_28 Well-Known Member

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    i would get onto them and have a right moan about staying in for 3 days on the trot as its not good!! and were bouts are you coz i live in walsall and my mothercare use DHL for deliveries??
     
  10. katie_lou

    katie_lou Well-Known Member

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    i live in liverpool......i now have all the stuff but it ws the fact i was left sitting in for 3 days. They have said they will be sending me some mothercare vouchers as an apology.
     
  11. mummy2b19

    mummy2b19 Well-Known Member

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    oo free Vouchers are good id still be pissed off but free vochers are going to come in handy xx
     
  12. katie_lou

    katie_lou Well-Known Member

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    I know I wonder how much I will get x
     

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