It pays to complain :-)

Discussion in 'Third Trimester' started by wannabmummy, Jan 8, 2012.

  1. wannabmummy

    wannabmummy Well-Known Member

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    So I sent the baby bond people an email after being disappointed with our 4D scan yesterday and they called me today and apologised loads! They said I could either have a 50% refund or a rescan - so we have booked in to have a free rescan in 3 weeks time, so I am happy! :) we will get pics and DVD again so hopefully he will be in a better position and a bit more awake! So excited about seeing him again, and really pleased I wrote an email to them. Even if he is in an awkward position again I won't feel like we have wasted any money because they have given us another chance to see him! So I am very pleased :) xx
     
  2. x_larlybelle_x

    x_larlybelle_x Well-Known Member

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    Thats a result! Drink some red bull before hand!!
     
  3. vixxie77

    vixxie77 Well-Known Member

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    That's good to hear hun :D How exciting, another 4D scan! :yay: x x
     
  4. redbear

    redbear Well-Known Member

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    Yey it pays to complain sometime! But for that money they should do! xx
     
  5. pinkyprincess

    pinkyprincess Well-Known Member

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    Yay good for you and them! Can't wait to see!


     
  6. LoopyLouize

    LoopyLouize Well-Known Member

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    Good on ya :) xx
     
  7. wannabmummy

    wannabmummy Well-Known Member

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    Yeah I know I feel good that I emailed them! Looking forward to seeing the little man again too :) thanks for the tip Carly! I don't drink redbull so that will def send him mad before hand! :) xx
     
  8. ButterflyBoo_x

    ButterflyBoo_x Well-Known Member

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    Thats great hun! Most places don't know if you're happy or not till you give them feedback, My OH complains loads lol xx
     
  9. Esperanza84

    Esperanza84 Well-Known Member

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    :yay: that's great to hear! I'm so pleased for you!!

    xx
     
  10. Nurse 26

    Nurse 26 Well-Known Member

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    Thats great! :) x
     
  11. l_maclean

    l_maclean Well-Known Member

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    Thats great to hear. xxx
     
  12. Lulabell

    Lulabell Well-Known Member

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    Oh brilliant news Hun. Hopefully your LO will be a bit more cooperative. :) xx
     
  13. jojo_2012

    jojo_2012 Well-Known Member

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    I'd heard these private scan places were very good if you weren't satisfied. Especially if it's a gender scan they let you come back and back and back. For the money they should be very good!
     
  14. Olive

    Olive Well-Known Member

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    That's fab hun. Our first babybond experience was disappointing too and they offered to do it again. Second time was much much better.xxx
     
  15. Zoeox

    Zoeox Well-Known Member

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    Thats great to hear!! :)
    Bet your glad you complained now, think you may need some sort of sugary drink/food before to wake bubs up :) X
     
  16. BabyBrain

    BabyBrain Well-Known Member

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    I always have chocolate about 30 mins before scans....another tip I got from here :D, glad they responded hunny xxxxxxx
     
  17. littlemuffin

    littlemuffin Well-Known Member

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    When we had ours, he told me to have loads of OJ, and no coffee, as that will make the baby sleepy, and I kept drinking OJ through the scan, so baby was moving about. He said we had the best one of the weekend, I also had a little chocolate, so see if that helps.
     
  18. Rachel1509

    Rachel1509 Well-Known Member

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    That's great news! Pleased for you! I'm on my phone so I can't see your ticker and I've forgot how far along u are. How many weeks will you be when you have the scan then? :)

    Sent from my BlackBerry using Tapatalk
     
  19. Zoeox

    Zoeox Well-Known Member

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    Rach; wannabmummy is 27+5 at the moment so will be 30/31 weeks :)
    x
     
    #19 Zoeox, Jan 9, 2012
    Last edited: Jan 9, 2012
  20. Rachel1509

    Rachel1509 Well-Known Member

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    Aww you just make it into the recommended time frame then!

    Bet you get some amazing pictures this time round - fingers crossed anyway! :thumbup:
     

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