Grr Mothercare

Discussion in 'Third Trimester' started by monster_munch, Jan 8, 2008.

  1. monster_munch

    monster_munch Well-Known Member

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    Ordered a few bits online.
    Realised after I had paid :roll: that I had ordered everything twice :lol:
    Contacted them, to be told they can't change quantities (WHY?!) and that once they are here, to take them and my invoice to my nearest Mothercare and get a refund.
    OK - whatever.
    My items arrived today, but they've given me an invoice for some completely random person :evil: :evil:

    Someone at Mothercare Online doesn't like me :(
     
  2. Squiglet

    Squiglet Well-Known Member

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    I'd be spitting razor blades at someone... :x :x :x
     
  3. monster_munch

    monster_munch Well-Known Member

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    I have sent an email to their customer services department, all the good that will do.

    If I had a Mothercare store close enough, I would have bought them straight fromthere - it's a 3/4 hourdrive to our nearest.
    Not including the 3 wee stops I'll need :?
     
  4. paiges_mummy

    paiges_mummy Well-Known Member

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    oh fuck that.... id be onto head office :talkhand:
     
  5. heles7

    heles7 Well-Known Member

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    i looked at getting a pushchair online from mothercare but i asked in a shop if there was any problem with it or anything, could it be returned to a store and they said it couldn't.

    I decided to take my order to another, cheaper online shop since there is no benefit using a brand that have actual real life shops too.

    Hope you get it sorted, but i would vote head office too!
     
  6. monster_munch

    monster_munch Well-Known Member

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    Thanks girls - If I don't get a (satisfactory) reply from customer servs today I will ring Head Office tomorrow.

    The whole reason I bought from Mothercare was that I thought I was "safe" with it.
    Typical eh?!
     
  7. Babylicious

    Babylicious Well-Known Member

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    thats appalling, when I ordered the nursery furniture I found the cot side was splintered :roll:
     
  8. Nicola g

    Nicola g Well-Known Member

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