Instead of our £800 deposit for our old flat, my sister and I only got £55 back by cheque when we left the property!!!!! Landlord said the flat wasn't up to letting standards but we worked our butt off to clean it as best as we could, and everyone said the flat was absolutely fine! He said he's had to repaint the walls, steam/change the carpet, etc... Now we're asking him for reciepts of all the repairs he made so we can see it on paper. And all of a sudden we don't hear from him anymore He never gets back to us and blames it on the agency, but the agency doesn't have a clue what's going on!!!