It's probably due to the size of the photo you're trying to upload. Take a screenshot of the photo you would like to use, crop it and try to upload it.xHi
How do I change my avatar please? I've tried lots of times to choose in image and use it as my avatar, but it won't upload into the box, it just stays grey.
Can anyone help please?!
Thank you! X
Ah ok, I'll give that a try. Thank you! xIt's probably due to the size of the photo you're trying to upload. Take a screenshot of the photo you would like to use, crop it and try to upload it.x
Grrr, still not working. I've cropped it so the image size is about 400 × 400, the others are in the thousands. I don't want to be a grey box lol! XIt's probably due to the size of the photo you're trying to upload. Take a screenshot of the photo you would like to use, crop it and try to upload it.x
I'm using my phone xAre you using a phone or a computer to change the avatar?
I'll give it a go, thank you xTry with a small, low res image, and see if it works. You can try with something else before trying again with a photo.