Changing avatar

Discussion in 'Forum Support & Testing' started by DubChick, Aug 9, 2019.

  1. DubChick

    DubChick Well-Known Member

    Joined:
    Nov 9, 2017
    Messages:
    86
    Likes Received:
    10
    Hi

    How do I change my avatar please? I've tried lots of times to choose in image and use it as my avatar, but it won't upload into the box, it just stays grey.

    Can anyone help please?!

    Thank you! X
     
  2. Kitana

    Kitana Moderator

    Joined:
    Aug 11, 2016
    Messages:
    3,048
    Likes Received:
    756
    It's probably due to the size of the photo you're trying to upload. Take a screenshot of the photo you would like to use, crop it and try to upload it.x
     
  3. DubChick

    DubChick Well-Known Member

    Joined:
    Nov 9, 2017
    Messages:
    86
    Likes Received:
    10
    Ah ok, I'll give that a try. Thank you! x
     
  4. DubChick

    DubChick Well-Known Member

    Joined:
    Nov 9, 2017
    Messages:
    86
    Likes Received:
    10
    Grrr, still not working. I've cropped it so the image size is about 400 × 400, the others are in the thousands. I don't want to be a grey box lol! X
     
  5. Kitana

    Kitana Moderator

    Joined:
    Aug 11, 2016
    Messages:
    3,048
    Likes Received:
    756
    Are you using a phone or a computer to change the avatar?
     
  6. DubChick

    DubChick Well-Known Member

    Joined:
    Nov 9, 2017
    Messages:
    86
    Likes Received:
    10
    I'm using my phone x
     
  7. Kitana

    Kitana Moderator

    Joined:
    Aug 11, 2016
    Messages:
    3,048
    Likes Received:
    756
    Try with a small, low res image, and see if it works. You can try with something else before trying again with a photo.
     
  8. DubChick

    DubChick Well-Known Member

    Joined:
    Nov 9, 2017
    Messages:
    86
    Likes Received:
    10
    I'll give it a go, thank you x
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice